Hearing that yourself or a loved one is suffering from a serious illness can cause a range of emotions and can often lead to not knowing where to turn, this is where Cardea Healthcare can help to ease those worries and look after some of the practical tasks involved in caring for yourself or a loved one or simply point you in the direction of other services that may be able to assist. 

You are not alone when facing a distressing situation such as a palliative illness or end-of-life condition.

These can be accessed both in the service user’s home and in-patient care whether for hospital and medical appointment, to delivery of excellent care from a specialised and dedicated care team, in the home, in-patient care and specialised treatment and admission at local hospitals and hospices.

• Day Therapy Sessions
• Patient and Family Support Services
• Rapid Response Service
• 24 Hour Advice Line
• Holistic Therapies – aromatherapy, massage, arts and crafts, physiotherapy and reflexology.

• Cardea Healthcare – 01895 204 882 / 07375 048 687 – this is a 24-hour service
  • Offering a high-quality service to those who choose to use our specialised team in providing individualised and best practice care when entering end of life care to both the service user and their family.
• Local GP surgery – daily nursing and medical issues (day and out of hours), local pharmacy
• District Nurse Hub – 0300 365 1234
• Thames Hospice – 01753 848 925 – this is a 24-hour service available.            
  • These services include Nurse specialists, Psychological care and counselling, night sits with service user, social care and respite, in-patient, palliative care, Chaplin, occupational therapist, physiotherapist, hospice at home, social Worker, telephone support nurse, Rapid response, Macmillan and Marie Curie nurses alongside the district nurses. The hospice also offers free holistic therapies for service users and their families a wide range of various complimentary and holistic therapies
• Catheter supplies – 01189 495 271
• Continence supplies – 01189 495 145
• NRS – 0844 893 6960 - hospital equipment and aids on supply, delivery/collection

Sometimes accessing services can seem difficult but it is important to remember that these services are there to provide support and care and that if there is a barrier to overcome, that there is a way to do this. Some of these barriers may include:

• Language
• Homelessness
• Finances
• Culture/Religion
• Disabilities
• Immigration Status

If you are experiencing difficulties with accessing services, it is very important to remember that there are always several options available.

Cardea Healthcare are always here to offer advice or signpost you to services that are available and to also help you overcome any barriers you may be facing. This could be requesting larger font brochures, pictoral documents or information in different languages.